Skip to Main Content

Google Workspace Service Adjustments

ATTENTION: The temporary quota extension for Google Drive Storage is EXPIRING.

All UCLA Google Workspace users and shared drives must be within their Permanent Baseline Quota – or approved storage limit tier, for eligible affiliation groups – by April 7, 2026.

All users must take immediate action to ensure compliance.

All UCLA Google accounts that are not within their approved quota by April 7, 2026 will experience service interruptions. 

If you have questions or concerns regarding your account, contact help@it.ucla.edu.

 

Google Workspace Service Adjustments is UCLA’s initiative to optimize how we store data in Google by improving security, controls, and how we manage accounts to ensure adequate storage for the Bruin community.

Google Workspace for Education storage is comprised of any data in UCLA Personal Drives, Gmail and Photos, and Shared Accounts for all affiliate groups using the UCLA campus environment. Because Google treats individual storage in My Drives and Shared Drive collaborative spaces separately, these drives may be subject to different UCLA storage limits.

New strategies will improve how and where we store our digital assets and maximize resources. As we move towards these goals together, UCLA Digital & Technology Solutions (DTS) will provide the information and support to navigate this change.

This site is a guide to provide awareness, understanding, and support for a positive customer experience.

What Is Changing

The storage landscape is changing at UCLA.

In February 2021, Google announced a new model for Google Workspace for Education (GWE) and an end to unlimited storage effective July 2022. Through strategic negotiations and support from campus leadership, UCLA has been able to postpone the end of unlimited storage while we address our new data storage strategy.

As UCLA’s existing storage went beyond the new model’s limits, DTS undertook a major effort to promote awareness of this change, contain further growth, and reduce our campus data storage usage. With the cooperation of our campus partners over the past 2 years, UCLA successfully reduced campus Google Workspace data storage by over 14PB, achieving quota compliance on time and avoiding any disruptions or additional costs to campus.

This important milestone was only possible thanks to your engagement, patience, and support throughout this significant change impacting our entire campus community.

Despite this remarkable accomplishment, it is only the first step towards the future of our data storage strategy. In the coming months, DTS will provide updated information, new storage guidelines and plans for a more sustainable data storage strategy that can support the needs of all Bruins.

The next phase of the Google Workspace Service Adjustments (GWSA) initiative will focus on two key efforts: 

  • Over Quota Storage Reduction
  • Storage Purchases for Eligible Users

Phase 3 Timeline

Key Activities

Timeline

What Does This Mean For You?

Over Quota Storage Reduction CampaignDecember 2025March 2026
  • All over quota UCLA Google Workspace users and shared drives must take immediate action to reduce your storage
  • If your storage currently exceeds your Permanent Baseline Quota and/or you plan to purchase storage and wish to avoid service interruptions, you may submit the intent to purchase form.
Storage Reduction Compliance DeadlineApril 7, 2026
  • Accounts exceeding these newly applied quotas WILL experience service interruptions
Pilot Purchase Form ReleasedSummer 2026
  • The initial Google Workspace storage purchase form will be available in summer 2026 during a pilot purchase term – An FAU is required, but users will not be billed for storage purchases during this pilot period
Pilot Storage Purchase Term (No Cost)July 2026 – December 2026 
Official Purchase Form LaunchesFall 2026
  • The enrollment period will open for the storage term beginning in January. Storage fees will apply for this term and all subsequent terms
  • New subscribers may also submit new orders for Google Workspace storage
Official Storage Purchase Term (Storage fees apply)January 2027 – June 2027