On Sunday, May 10, from 12 a.m. to 3 a.m., Digital & Technology Solutions will be upgrading software on the Data Center firewall appliances.
On Sunday, May 10, from 12 a.m. to 3 a.m., Digital & Technology Solutions will be upgrading software on the Data Center firewall appliances. The upgrade is required to fix a software bug which results in a memory leak. This memory leak caused the firewall appliances to failover on 3/26/20 and resulted in an outage. We'll be upgrading the code on one firewall at a time. No outage is expected as traffic will be rerouted through redundant firewalls. There's a potential brief connection timeout while the traffic is being rerouted.
If you have any questions or experience any difficulties outside of the maintenance window, please contact Digital & Technology Solutions at (310) 267-HELP (4357), or email help@it.ucla.edu.