Bruin Learn / Canvas experienced an outage that started on Monday, October 20, 2025 at 12:04am PT and was resolved on Monday, October 20, 2025, at 6:02pm PT. During this time, Bruin Learn (Canvas) along with other third-party services experienced various levels of interruptions due to an Amazon Web Services (AWS) incident. Please visit the Canvas Status page to learn more.
We recommend that users clear their browser cache to remove any stored error messages.
This BruinPost was shared with faculty and campus leaders. If instructors hear from students who were impacted by the Bruin Learn outage, please note that once service is restored, you can provide additional quiz attempts and extend assignment due dates as needed. The following resources offer step-by-step instructions:
- Once I publish a quiz, how can I give my students extra attempts?
- How do I moderate a student's quiz attempt in New Quizzes?
- How do I assign an assignment to everyone, individual students, differentiated tags, or sections?
Students who experienced trouble submitting an assignment or quiz during the Bruin Learn outage should contact their instructor for support.
The Bruin Learn CoE will host Office Hours on Tuesday, October 21, 2025 from 10:00 am to 12:00 pm and 2:00 - 4:00 pm PT. Visit the Training & Office Hours Calendar to join a session.
Please contact the Bruin Learn Center of Excellence if you need assistance at bruinlearn-support@it.ucla.edu.
